Frequently Asked Question

Why Is It Important to Hydrate Your Leather Bag?

Leather is a natural material that can dry out, crack, or lose its color over time. Proper hydration:

• Prevents damage: Keeps cracks and rough spots at bay.

• Maintains flexibility: Hydrated leather retains its shape and soft texture.

• Revitalizes color: Restores natural shine and evenness.

Fact: Leather can absorb oils and substances from its surroundings, making it vulnerable without proper protection.

Where do you ship to?

We offer shipping across Puerto Rico and the United States.

How long does delivery take?

Delivery typically takes 2–4 business days for orders within Puerto Rico and 3–7 business days for orders in the United States.

What are my ordering options?

You can place orders through our website as well as via our Facebook or Instagram Shops. But we can assist you, simply send us a message with your details and the item you wish to purchase, and we’ll help you complete your order with personalized attention.

How do I know my correct size?

We recommend checking the size description available on each product page.

Do you restock sold-out items?

No, each piece is unique and is offered as a one-of-a-kind design. However, similar styles may be introduced in the future due to the use of comparable materials or design elements. We encourage you to follow our social media channels or subscribe to our newsletter for updates on new releases.